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V Ex Electronics Systems Pvt.Ltd Payment Q-R Code :
Products
Available in Cloud and On-Premises
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VAC Dialer
- Dynamic IVR
- Call Queue
- Skill based routing
- Call Recording
- Work From Home
- Live Monitoring
- CRM Integration
- Available in Cloud and On-Premises More Details
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IVR
- IVR is phone technology that automates customer service interactions
- IVR can recognize and respond to touch-tone inputs
- IVR can be integrated with speech recognition, text-to-speech
- IVR reduces wait times and streamlines tasks for customers and operators
- IVR helps provide quick and accurate information
- Available in Cloud and On-Premises More Details
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Remote Dialer
- Attend Calls on Mobile Phones
- Helps to see the Incoming Call Details
- Update Status of the Call
- Available in Cloud and On-Premises More Details
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VAC IPPBX
- Ranges from 10 to 1000+ users
- No dependency on conventional proprietary EPABX
- Connect PRI / Analog Trunks
- Connect Unlimited SIP Trunks
- Use Android phone as wireless extension
- Enterprises can connect multiple branches
- Available in Cloud and On-Premises
- Robust Operator Panel More Details
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VAC Whatsap Connect
- Send bulk messages
- Run campaigns
- Have multiple Numbers of users
- Assign mesages automatically
- Have chat bot to answer questions
- APIs for integration
- Make them to visit your website from the message
- Available only in Cloud
- For Demo
- For Price More Details
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Complete Business Suite
- Manages business processes, automates tasks, provides a centralized database, and enables scalability
- CRM software provides a 360-degree view of customer interactions, and improves customer service
- Provides tools for analyzing and visualizing data, enables informed decision-making, improves business performance, and identifies new opportunities
- Use IP Phones / Softphones using No need for additional telephone wiring
- Supply Chain Management (SCM) software: Helps manage the flow of goods and services, optimizes procurement and inventory management, streamlines logistics and transportation, and reduces costs More Details
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Remote IPPBX
- Ranges from 10 to 1000 or more users
- No dependency on conventional proprietary EPABX
- Connect PRI / SIP / Analog Trunks
- Use IP Phones / Softphones using No need for additional telephone wiring
- Use Android phone as wireless extension
- Enterprises can connect all branches
- Available in Cloud and On-Premises
- Dynamic Reports More Details
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VAC COMMUNICATION SOFTWARE
- Use your existing PRI / SIP / Analog Trunks effectively
- Integrate contact center solution and PBX
- Available in Cloud and On-Premises
More Details
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CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE - CRM
- Lead Management
- Sales Management
- Support Management
- Hospital Appointment Management
- Real Estate Management
- Integration with Dialer,IPPBX and Whatsap
- Available in Cloud and On-Premises More Details
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VAC Lead Managment
- Sales leads can be tracked through VAC CRM
- Assign Leads based on performance
- Allows more time to sell
- Leads can be assigned to sales team based on their performance and product knowledge
- Enterprises can connect all branches
- Available in Cloud and On-Premises More Details
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Firewall
- Helps to protect your server and system
- Establish a barrier between your internal network and incoming traffic
- Block the incoming traffic by looking into the source of the traffic
- Support Redudancy of Multiple Internet Service Providers
- Can Create VPN for Multiple branches Usage
- Available Only in On-Premises More Details
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Customer Care
- Greet caller with name with our dynamic IVR
- Gather information by interacting with callers and route the call to the respective agent
- You can set sticky or skill based call routing
- You can also set dynamic routing with CRM assistance through IVR
- Integrated with our CRM can throw pop-up of the caller details
- Available in Cloud and On-Premises More Details
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Third Party Software
- We provide API's for intergating any third party software with VAC Solutions More Details
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PRI Gateway
- Server - to implement any of our software
- PRI Gateway to connect PRI
- FXS Gateway to connect Analog Extensions
- FXO Gateway to connect Analog Trunk lines
- Headset - to Attend Calls on Soft Phones More Details
