Call Center Software

Our Vac Dialer software allows agents to see all previous interactions with that particular customer to enable a quick resolution. We offer these features on cloud so that the infrastructure cost of setting up server, software and gateway can be minimized. Our call center software has features where customers can make inbound, outbound and blended calls. Our software allows call recording and live monitoring of calls and reports and can be integrated with VAC CRM or any third-party CRM

For high scalability, organizations may prefer to deploy call center software on-premises. This helps call centers to have more control over their functions and the confidence that all the data is stored on their premises.