Increase customer satisfaction, improve customer loyalty and to yield better results.
We take this opportunity to introduce V Ex Electronics Systems, a complete telecom solution provider, that amply serve all your present and future needs of business communication. During our 25 years of travel in providing telecom solutions to various industries from conventional PABX / intercom to Software based IP solution, we have accumulated repeat business, which speaks volume of our commitment to our esteemed customers. The business that we offer includes comprehensive software solution for setting up Call Center, software based IP PBX for Corporates, SMEs and apartments with IVR Solution, Voice Logger, integration with IP cameras, Video Conference, and attendance system for remote location with GPS.
S.No | Products | Description |
---|---|---|
1 | Call Center Dialer | Asterisk based, Call Center Dialer Solution - Inbound, Outbound and Blended. Predictive, Progressive and Preview. Auto and Manual Dialer. |
2 | Contact Center | Contact Center Solution. Customized IVR, ACD, CTI, Popup of Customer details on Integration with CRM. Multiple Groups. |
3 | IPPBX | Voice logger, PC based console, Conference Bridge, Voice Mail to Email, IVR, Smart Phone as Extension, Distributed Office Set up and Integration with CRM |
4 | CRM | Both on Premises and Cloud – with functionalities like Lead, Sales & Support, Inventory & Appointment Management, Data Analysis, Mail Manager & Payment Tracking. Customization for any vertical. |
5 | Integration | Integration of CRM with Call Center, Contact Center, IPPBX & 3rd party Software. |
6 | Gateways | PRI, and Analog Gateways |
7 | EPABX | Coral and Panasonic |
8 | IP Phones | Alcatel, Fanvil, Yealink, Grandstream – audio and video |
9 | AMC / SLA | We maintain all the above products |
After careful evaluation of your requirement, we have prepared our proposal which is attached herewith. Do revert back to the undersigned with any queries that we shall be glad to answer.