V Ex Electronics Systems Pvt.Ltd Payment Q-R Code :
Customer Relationship Management (CRM)
CRM is a term that refers to practices, strategies and technologies to analyze and Improve Customer Service Relationships
About
CRM
VAC CRM software consolidates customer information and documents into a single CRM database so that business users can more easily access and manage it. Automating various workflow processes, such as tasks, calendars and alerts, allow managers the ability to track performance and productivity based on information logged within the system. Thus, VAC CRM is far more than just a software application, it helps businesses optimize processes by streamlining routine workloads, enabling employees to focus on creative and more high-level tasks.
- Meeting Information
- Task/s assigned
- Leave Information
- Call Transfer
- Reminders
- Invitation to colleagues for a specific task
Interactive Dashboard :
Interactive Dashboard :
Sales leads can be tracked enabling sales managers to know about their team's call pattern, track and analyze data from one place. This feature reduces the admin time of sales managers, helping them to know more about their clients, thus focusing more time on selling. Leads can be assigned to the sales team based on their performance and product knowledge.
Our VAC CRM Sales Pipeline helps:
- Tracking Leads
- Converting leads to opportunities
- Preparing quotes from the opportunity
- Last but not the least, sending invoices thereby closing the DEAL
Opportunity:
There will be a clear visibility of every opportunity which is created with thorough analysis of leads generated. Hence, with VAC CRM, Sales Managers can validate sales forecasts much better and close to accuracy. Real-time information on revenue and budget ensure that decisions are based on accurate information, and, if required, corrective action can be taken earlier in the cycle when it has maximum impact.
- Sales Forecast
- Revenue on real time
- Budget Variance
Quotation preparation made easier :
A Sales Quote creates a binding between you and your prospective client about pricing and payment terms. Generating and sharing a quote with your customer will be very easy with VAC CRM. This allows you to prepare various quotations, with tax/discounts. Quotes prepared can be sent to customers by mail, in PDF format.
Invoice :
The capacity to generate invoices, is like an icing on the cake. You are almost at the top of your lead to conversion management using VAC CRM as you can convert your quote to invoice. The approval process allows you to ensure the approval from respective departments and share it with the customer. Invoices prepared can be sent to customers by mail, automatically, in PDF format.
Ticketing System :
A ticketing system is a software application used to manage customer support requests and track the progress of those requests. A ticket is a record of a customer's request for assistance, and the ticketing system is used to organize, prioritize, and manage those requests.
Ticketing systems are widely used in customer support and technical support, as well as in other industries such as education, healthcare, and government. They are designed to streamline the support process and improve the efficiency of support teams, allowing them to respond to customer requests more quickly and effectively.
- A ticketing system typically includes a customer-facing portal where customers can submit their requests
- A backend interface used by support staff to manage and respond to those requests
- The system can also include tools for tracking response times prioritizing requests, and generating reports on the performance of the support team.
CRM
Customer Relationship Management
CRM
Real Estate
The goal of real estate management is to maximize the value of the property and ensure its smooth operation. This requires a good understanding of the local real estate market, as well as the ability to make informed decisions about various aspects of property management, such as tenant selection, rent pricing, and maintenance and repair costs.
- Real estate management is the administration and control of real property
- Typically commercial or residentiale
- Allows more time to sell
- It involves overseeing
- Coordinating various tasks related to the maintenance
- Operation of buildings
- Including rent collection
- Tenant relations
- Building maintenance and repairs
- Budgeting and financial reporting
- Complying with local laws and regulations
Effective real estate management can help owners and investors achieve their financial goals by increasing property value, reducing costs, and minimizing vacancies. It can also improve the quality of life for tenants by ensuring a well-maintained and safe living or working environment.