A remote IPPBX often integrates with other business tools, such as customer relationship management (CRM) systems, email, and instant messaging. This integration can help to improve productivity, as employees can access customer information, call history, and other relevant data from within a single, integrated platform. The major advantage of any business having a remote IPPBX is managing the entire office operations from remote, saving on expensive overheads. This system gained prominence during the pandemic and there are a lot of organizations/businesses continuing this trend.
In addition to its core telephony features, a remote IPPBX often integrates with other business tools, such as customer relationship management (CRM) systems, email, and instant messaging. This integration can help to improve productivity, as employees can access customer information, call history, and other relevant data from within a single, integrated platform.